Dennis McCafferty

‘Siri, Boost My Sales’ … Voice-Activated Tech to ‘Revolutionize’ Orgs Thanks to popular virtual assistants like Apple’s Siri and Amazon’s Alexa, voice-activated technology has emerged as mainstream in our homes. But top enterprise decision-makers are now looking closely at these solutions—as well as moving forward with significant adoption plans—to improve the customer experience and increase […]

Data Dilemma: How Silos and Legacies Limit Customer Analytics Success Companies face difficulties in delivering real-time, digital customer interactions while maximizing the use of related data, according to a recent survey from Harvard Business Review Analytic Services, SAS, Intel and Accenture Applied Intelligence. The resulting report, titled “Real-Time Analytics: The Key to Unlocking Customer Insights […]

Why Enterprises Need Better Monitoring Tools to Fix IT Infrastructure Many enterprise users routinely experience application performance slowdowns and even outages, according to a recent survey from Virtual Instruments. The resulting report, titled “IT Monitoring Tool Gaps are Impacting the Business,” cites infrastructure deficiencies as the most common culprit—especially those which negatively impact networks and […]

Customer and Talent Needs Suffer From Lack of Digital Leadership Most organizations do not have the digital capabilities required to be competitive today—and executive leaders do not appear to be up to the task of correcting this problem, according to a recent survey from Capgemini. The resulting report, titled “Understanding Digital Mastery Today,” reveals that […]

‘I Quit’ … How Slow, Outdated IT Encourages Employee Exoduses A higher number of professionals who work with inferior technology said they’re willing to leave their employers, as opposed to those with access to top-shelf IT capabilities, according to a recent survey from Unisys. The resulting report, titled “The New Digital Workplace Divide,” focuses on […]

How App Failures and Ho-Hum Digital Experiences Hurt Business The vast majority of organizations face severe, bottom line-impacting consequences if their digital performance does not improve—or, even worse, declines—over the next year, according to a recent survey from Riverbed Technology. The resulting “Riverbed Digital Performance Global Survey 2018” report indicates that routine tech breakdowns are […]

Linux Projects Driving Demand for IT Pros With Open Source Skills As demand for their skills surges, open source professionals said it would be “easy” for them to find a new, potentially better job, according to a recent survey from the Linux Foundation and Dice. The resulting “2018 Open Source Jobs Report” reveals that this […]

Real-Time Streaming, Business Needs Drive Demand for ‘DataOps’ Pros Both the massive growth and competitive impact of data are motivating companies to hire what are called “DataOps” workers, according to a recent survey from Nexla, developer of a data operations platform. Nexla defines DataOps as a management practice that controls the flow of data so […]

Top Job Recruits Demanding Modern IT Devices, Technology The lingering presence of IT legacies is taking a toll on corporate staff recruitment and retention efforts, according to a recent survey from Insight Enterprises and Harvard Business Review Analytic Services. The resulting report, titled “The Connected Workforce,” reveals that most companies are deriving solid value from […]

Technology Industry Views IoT, AI as Top Business Game-Changers Technology industry leaders predict that the internet of things (IoT) will bring the most potential to shake up their industry over the next three years, according to a recent survey from KPMG. The resulting report, titled “The Changing Landscape of Disruptive Technologies,” also indicates that artificial […]

Big Data/BI Initiatives Struggle to Support Core Business Needs Intro: While many organizations are increasing efficiencies and reducing costs through big data-enabled business intelligence (BI) initiatives, relative few are deriving “substantial” value from these efforts, according to a recent survey from Kyvos Insights. The resulting “BI on Big Data Adoption” report indicates that companies are […]

Need for “Speedy” Innovation, Software Updates Puts Pressure on CIOs With their organizations seeking to gain greater competitive edge, CIOs are under immense pressure to release software updates more rapidly than ever—once a day, if not on the hour, according to a recent survey from Dynatrace. The accompanying “2018 Global CIO Report” covers a range […]