Liz Ticong

About

Liz Ticong is a staff writer for eWEEk with more than 10 years of experience covering technology, software, and news. She’s written about AI, cybersecurity, data, and various software products for Datamation, Enterprise Networking Planet, and TechnologyAdvice.com, and has ghostwritten for international clients. When not writing, you can find her reading and watching historical and investigative documentaries. She is based in the Philippines.

Best AI Call Center Software for 2024: 7 Tools to Optimize Efficiency

Need AI Call Center Software to enhance your business? Explore our comprehensive guide to find the best solutions.

Generative AI in the Contact Center: Transforming Workflows

Generative AI elevates efficiency and personalization in contact centers while presenting implementation challenges that require strategic planning for success.

Generative AI for Business: A New Frontier for Efficiency

Generative AI can boost your business’s efficiency and innovation, but deploying it successfully demands careful planning and ethical considerations to overcome challenges.

Deep Learning vs Generative AI: Understanding the Key Differences

Explore the distinctions between the related but distinct technologies of deep learning and generative AI, along with their techniques, applications, strengths, and challenges.

Prompt Engineering Guide: Unlocking the Potential of AI Models

Getting the desired outputs from AI models starts with carefully crafted inputs. Here’s what you need to know about prompt engineering to successfully train your artificial intelligence tools.

Annual AI Jobs Salary Report (2024): Overviews with Expert Advice

AI is booming, and careers in this dynamic field promise an exciting future for those with the expertise to make a difference. Here’s what you need to know about AI salaries in 2024 to get started or stay ahead in the competitive AI job market.

How to Train an AI Model: A Step-by-Step Guide for Beginners

AI models are trained on datasets to learn patterns, make predictions, and assist with decision-making, enabling task automation and personalized recommendations. Learn the key steps, challenges, and best practices for training reliable AI models.

How To Scan a Website for Vulnerabilities: Top Tools and Techniques

Learn strategies and tools to effectively scan and secure your website, whether it’s built on WordPress, Joomla, Drupal, or custom code.

AI for Email Marketing: Mastering Personalization for Maximum Impact

AI transforms email marketing by using data to create tailored, optimized campaigns, offering valuable benefits while requiring strategic implementation to address potential challenges.

AI Marketing Strategy: How to Use AI for Marketing (Examples & Tools)

AI technologies like machine learning and natural language processing can automate and optimize marketing for more personalized engagement, better competitive advantage, and improved customer support.