In 2002, Donald Rumsfeld, then the United States Secretary of Defense, said “Reports that say that something hasn't happened are always interesting to me,...
It’s a well-known fact that Internet connectivity in high density environments like stadiums can be erratic and slow. Anyone who has been in airport,...
Datadog and Sumo Logic are both well-respected vendors that offer application performance monitoring (APM) features – which are highly important in the cloud era....
In the tech industry, strategic partnerships are often layered with nuance. Some aim to enter or capture market opportunities that the partners have recognized...
Start-up Uniphore has announced its Q for Sales product, which brings the benefits of conversational artificial intelligence (AI) to enterprise sales organizations.
Conversational AI is...
According to a recent estimate, almost 700,000 megabytes of data were created every minute in 2021. This incomprehensible tsunami of data has created an...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...