There are tons of practical definitions of how using technology in retail is strategic versus tactical.One definition were fond of is quite practical: Using...
Users of AOLs popular instant messaging services can now turn their chats into Weblogs.
America Online Inc. on Thursday opened its AOL Journals blog-publishing service...
A major retailer has started quietly testing a university-created robot designed to help visually impaired consumers navigate store aisles and find their desired products.
The...
Did you ever wonder what happens to those domains, like sucks.com, that some guy registers to criticize BigCompany? Turns out theres a procedure for...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...