Enterprises that havent gotten the expected results from their CRM implementations may soon get a boost from an unlikely source: Pitney Bowes Inc., a...
For years, proponents of PLM said it would one day become pervasive throughout enterprises, enabling companies to better share product information across internal departments...
Enterprise communications systems are no longer used simply as tools of convenience and sound business practice but increasingly as crisis-management programs as well. The...
Carroll College, a private institution in Waukesha, Wis., services 7,000 e-mail accounts that receive approximately 1 million messages per month. The colleges commitment to...
Delaware Chancery Court Judge Leo Strine is taking a second look at PeopleSofts poison pill and CAP (Customer Assurance Program) anti-takeover mechanisms.
The judge, who...
Every industry has its ups and downs, but the supply chain business twisted and turned in some particularly contradictory ways in 2004.
Products got simpler,...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...