Both enterprises and service providers are expanding their use of service-level agreements but say they believe that the failure to meet the agreements could...
ClearCube Technology Inc. is making it easier for IT administrators to manage and secure their PC blade environments.The Austin, Texas, company last week unveiled...
Over the past several months, its hard to say which weve seen more of—new Google service announcements or proclamations from Steve Ballmer regarding Microsofts...
Is the IT workforce ripe for union membership? Recent splits in several large labor organizations, growing IT pessimism and the increasing strength of offshore...
When Emcor Group CIO Joe Puglisi recently decided to upgrade his companys version of Lotus Notes, he quietly "pre-deployed" it with a cross-section of...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...