As the nascent robotics process automation (RPA) market continued to undergo rapid growth in 2018, there was a shift in focus from proofs-of-concept and...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...