Large outsourcing deals are alive and well, an outsourcing deal maker claims, even though statistics showing that growth take some deciphering.The quarterly TPI Index...
Strategic IT spending is back. An informal survey of several hundred large businesses that are clients of my company, staffing firm Hudson Global Resources,...
Siemens Communications Inc. responded to the desire of many customers to maintain conventional TDM PBXes alongside VOIP switches when the communications equipment vendor rolled...
The FBI has steered clear of its much-criticized e-mail eavesdropping system in favor of off-the-shelf wares when it comes to court-ordered surveillance.The agency last...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...