Instant messaging vendors are fighting to differentiate their products to avoid seeing them turn into commodities that all look and feel the same.While rivals...
Venture capitalists have gone from smitten to sorry. The stock market has relegated it to the doghouse. The medias two-year panegyric has transformed into...
One week into the new millennium we are deluged with reports of the slowing economy and its innumerable ramifications—corporate spending cutbacks, dot-com shutdowns, underwater...
The ASP Industry Consortium, a group of 700 companies "formed to promote the application service provider industry" recently announced the formation of an End...
Electronic messaging systems are the second electronic heartbeat of corporations (information systems being the first). Because any changes to e-mail systems affects the health...
With 2001 expected to be a year of consolidation in the application services business, Agilera Chief Executive Paul Rudolph put his company ahead of...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...