One of the bigger shortcomings of Web conferencing is that non-Windows clients are generally an afterthought. A refreshing change of pace, Elluminate Live 6.0...
Sometimes a corporate database is just two-fisted overkill, with too many ties that bind. Databases, with their fields and their schemas, are often overly...
In the effort to tackle troubleshooting of complex, n-tier applications, the lines are blurring between niche packet analyzers and mainstream enterprise monitoring tools. As...
Although the ink on the deal between Oracle Corp. and PeopleSoft Inc. is barely dry, third-party software developers that make their living selling add-on...
IBM continues to push its vertical middleware strategy with new solutions for specific industries—and is winning deals that competitors can only envy.
Customers can expect...
With U.S. retailers preparing to switch their bar codes from 12 to 13 digits in January, the potential glitches—including possible bad prices and lost...
After troubles with its 32-year-old crew-scheduling software spawned huge holiday flight delays, Delta Airlines subsidiary Comair resumed its usual flight schedule in the middle...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...