Microsoft corp. has signed a partner to tackle the CRM software market for large financial services companies. Passing up market leader Siebel Systems Inc.,...
When the Red Gorilla Internet site went blank in mid-October, its customers were stunned. They had no idea the time-tracking and billing service was...
The dot-com crash has inspired caution among startups. Tight funding has encouraged a return to more traditional business practices and has made growth through...
Plagued by a series of financial missteps, MarchFirst is in talks with Exodus Communications about the possible sale of its hosting operations, sources say.The...
A lawsuit brought by America Online against one of the Internets biggest porn site operators could have far-reaching implications for the $1 billion online...
XO Communications isnt afraid of change or charting new ground. And Dan Akerson, the companys chairman and chief executive, isnt shy about telling people...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...