Everything in IT is moving to cross-platform capabilities, because that’s what the so-called “customer experience” dictates. Companies bow to CX dictates at every opportunity,...
Amazon’s acquisition of Whole Foods Market will formally close on Monday, Aug. 28, at which point the e-commerce giant will begin integrating the grocery...
Live Event Date: August 30, 2017 @ 1:00 p.m. ET /10:00 a.m. PTIn an age of constantly rising customer expectations, customer experience has become the...
Members of Google's Making and Science initiative and the Multiverse team at the University of California, Berkeley's Space Science Laboratory are teaming up on...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...