Some years ago, Alexander Penrose discovered, to his great dismay, that a promise isnt necessarily a promise. His partner, who owned a majority stake...
Developers using Microsoft tools who want to design distributed Web applications should download the companys SOAP Toolkit 2.0 Beta 1 at msdn.microsoft.com/xml/general/soap1and2.asp.The tool kit...
Corporate users of CRM software are bracing for another round of customer relationship management acquisitions and consolidations as well as attempts by vendors to...
General motors subsidiary on-Star says it has licensed Nuances speech recognition software to be used in the OnStar Virtual Advisor. The platform will deliver...
As staff cuts and money woes decimate boutique Web integrators, major services companies are finding themselves increasingly pressed into action to complete projects the...
Cisco Systems Inc. and Mirapoint Inc. are combining networking and messaging tools to create a unified communications product. The Cisco Mirapoint Joint UC Solution...
For players in the communications revolution, Michael Powell could be either a liberator or a prophet of doom.As the newly inaugurated George W. Bush...
Mitsubishi Corp. and Microsoft Corp. last week announced a Pocket PC with integrated phone capabilities that promises Web browsing and online video viewing. But...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...