“Alexa, what are the latest trends in enterprise technology?”In the consumer world, voice-activated AI is now becoming an everyday user interface in everything from...
Continuously connected customers with multiple devices and an endless number of interaction touchpoints aren't easy to engage. They’re on a multi-dimensional journey and can...
Networking equipment and software maker Aruba on Oct. 22 launched a new lineup of network switches designed to address specific new-generation requirements of business...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...