Dr. Yaa Kumah-Crystal, MD, MPH (pictured), is an Assistant Professor of Biomedical Informatics at the Vanderbilt University Medical Center in Nashville, Tenn., where she...
Adobe is using its extensive intellectual property portfolio in the CX (“customer experience”) genre and is connecting with the open source community to build...
With companies accumulating customer data at an unprecedented rate, it’s getting harder to find and analyze the key trends and insights that could impact...
It’s pretty easy to take new-gen video for granted. We haven’t always had IMAX theaters, 3D movies and augmented reality applications; this has only...
With the escalating number of internet of things-enabled devices, businesses across a variety of industry verticals are feeling the pressure to figure out their...
Artificial intelligence holds the promise for enterprises of being able to use sophisticated algorithms to churn through massive amounts of data, discover patterns, return...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...