AOL Instant Messenger moved instant messaging interoperability a step forward Thursday by announcing that it will work in conjunction with four mid-tier business IM...
When the $10 billion 1,000-store Winn-Dixie grocery chain went Chapter 11 (bankruptcy reorganization) on Feb. 21, the initial employee reaction was shock.
But the chains...
In a surprising move announced Wednesday, Michael Lawrie has been replaced as CEO of Siebel Systems Inc. by longtime Siebel board member George Shaheen.
Lawrie...
In its first foray into backup and recovery, Microsoft announced Wednesday that its long-awaited data protection product is now in beta release.
The product, formerly...
Novell is directing a new Linux-based point of sale/service package at retailers.Novell Linux Point of Service 9 gives retailers a choice between five different...
Marshall Field’s is re-launching its website, offering 15,000 products, an online gift registry and a credit card center.The retailer had pulled its old e-commerce...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...