The signs of an economic slowdown—and specifically a cooling in many segments of electronic commerce—are everywhere. They all point to a moment of truth...
Dont tell e-business product vendors that the Big Five consulting firms are hopelessly out-of-date.A number of vendors are increasingly boosting their business with old-line...
Some years ago, Alexander Penrose discovered, to his great dismay, that a promise isnt necessarily a promise. His partner, who owned a majority stake...
Developers using Microsoft tools who want to design distributed Web applications should download the companys SOAP Toolkit 2.0 Beta 1 at msdn.microsoft.com/xml/general/soap1and2.asp.The tool kit...
Corporate users of CRM software are bracing for another round of customer relationship management acquisitions and consolidations as well as attempts by vendors to...
General motors subsidiary on-Star says it has licensed Nuances speech recognition software to be used in the OnStar Virtual Advisor. The platform will deliver...
As staff cuts and money woes decimate boutique Web integrators, major services companies are finding themselves increasingly pressed into action to complete projects the...
Cisco Systems Inc. and Mirapoint Inc. are combining networking and messaging tools to create a unified communications product. The Cisco Mirapoint Joint UC Solution...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...